Gesondheid Docs
Out of Scope Referrals
How to close out-of-scope consultations and refer patients to specialists.
When This Comes Up
Sometimes a patient needs care outside your scope, or further specialist investigation.
Gesondheid lets you either generate a referral letter or close the consultation without referral.
How It Works
From the consultation status menu, choose Out of Scope. You then choose one of two paths:
1
Refer to Specialist
Generate a referral letter with specialist details and clinical context.
- Specialist type and optional specialist name
- Reason for referral
- Relevant history and findings
Once generated, consultation is automatically marked out of scope with referral reason recorded.
2
Close Without Referral
Marks consultation out of scope immediately, with no referral letter generated.
After Marking Out of Scope
On the consultation
- Status updates to Out of Scope
- Reason is visible (for example: referred to specialist)
- Out of Scope action is not repeated on the same consultation
In documents
Generated referral letters appear in the consultation documents list for later download or re-send.
Gesondheid — People, not paperwork.